Current Openings
Rental Administrator
The Grand at Diamond Beach
We are currently seeking a Rental Administrator who is ready to be a part of the highly successful rental department with Team Oceanside at Keller Williams Realty in Diamond Beach, NJ. The Rental Administrator will report to the Director of Sales & Team Administrator. We’re looking for someone who is committed, hard working, holds a current NJ Real Estate License and has a good sense of humor.
Responsibilities:
· Oversight and implementation of all contents for the Online Reservation System Maintain, track and balance Merchant Services reports
· Maintain, track and balance all Rental Income, Administrative Fees and Security Deposits
· Solicit all forthcoming closings with personal call and mail brochure for listings
· Prepare an annual Marketing Plan to enhance exposure
· Implement all aspects of Marketing Plan to include internet exposure, print ads, direct mailings, monthly newsletter, etc.
· Personally greet and assist any walk in, telephone inquiries or internet leads
· Record incoming leads in contact management system software, label income lead source, initiate action plan specific to lead
· Provide weekly reports to include weekly call volume, rental revenue, new listings, and lead traffic
· To have an extensive understanding of all rental inventory including locations and nuances to assist vacationers in home selection
· To coordinate all Virtual Tours and Digital Imagery packages
· Coordinate vacationers with available properties
· Show rental properties if necessary
· Enter bookings, collect funds and generate receipts where necessary
· Notify owners upon confirmation of a booking
· Prepare and process lease
· Prepare tenant gift bag and keys by 1PM on Friday for Saturday arrivals
· Prepare for the expected arrivals one day prior to arrival, including signing the required forms as dictated by The Grand’s property management check-in forms.
· Inform homeowners a full spring cleaning is required and must be approved prior to first rental check in.
· Perform pre-season walk-thru on each rental unit to ensure a high standard of cleaning and furnishings at least 1 month prior to first rental check in.
· Video record each unit immediately upon tenant check out
· Upload and maintain current files on each rental listing and lease including homeowner listing agreements, videos, fully executed leases, all communication with tenant and homeowners.
· Walk units post cleaning and prior to tenant/homeowner check in. If not complete to satisfaction, inform the cleaning manager to redo a unit until an acceptable level of cleaning is achieved.
· Resolve all tenant problems as needed
· Resolve all security refund issues if needed
· Track rental business through software
· Other duties as assigned
If you are interested in this position, please email your resume to [email protected]
